Looking into fixing or replacing your roof can be a daunting task. However, we work hard to make the process of requesting an estimate as painless as possible for you. Here’s a few tips:
The easiest way to get an estimate is to call into our office at 801-487-5151. However, we also are available via email (firstname.lastname@example.org). You can even fill out a free estimate request form on our website. Our secretary will gather your information, such as your full name, phone number and email address. All of your information is kept private; we will never sell or distribute your information. Once we have an idea of what you would like done, we will line you up with an estimator.
Usually, the first thing we will do is send your number to our estimator. They will give you a call so we can set up a time to meet that works best for you. Most of the time, we try to meet up with you within the next few days. They would prefer for you to be at the home or building in question. We have a packet full of information and ideas that you can look through while our estimator measures your roof and takes pictures of problem areas.
Our estimators will analyze your individual needs and situation and provide you with a custom estimate. This can be done either at the jobsite or in our office, depending on the situation. We are very aware of our customers needs, and we hope to create the most positive experience for you possible, both short term and long term.
To do this, we seek to keep you in the loop about our different products and installation practices. It can be overwhelming to receive a handful of different prices and estimates full of roofing jargon. How can you know who is giving you the best deal? Which roof will last the longest? This is why we work to help you understand our basic practices. These practices include our unique ice shield installation procedure that help to prevent winter leaks, our ventilation analysis, and how we seal around chimneys and flashings, some of the most common problem areas.
One thing to keep in mind is that we do not guess on extensive damage, such as wood rot. Instead, we do a per unit assessment after the shingles are off. This way, if you do not have any wood that needs to be replaced on your roof, you do not need to pay any type of fee covering other people’s wood rot damage. Most of the time, if you do need wood replaced, it is just a small amount and is not a big deal.
When we look at repairing or replacing your roof, we are thinking in terms of what will last 30-50 years down the road. We make recommendations, but keep the situation as low pressure as possible. We trust you as the customer to make the ultimate decision on what is best for you and your family or business.
Each job will vary based on your unique objectives. Are you looking for the highest quality roof possible? Do you need a roof that will help you to sell your home faster? Are you looking to do a short term fix while you save for a larger renovation? These are questions that are ultimately up to you, though we do hope to offer you the information you need to make these decisions.
One thing we like to say is “If this is my Mother’s roof, what would I recommend?” We wouldn’t want to overcharge our mother or leave her with a headache she would have to deal with down the road.
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